FAQ

To purchase a subscription, please follow these steps:

1. Create a free account on BlackJoomla.
2. Verify your email address by clicking the activation link sent to your inbox.
3. Visit the Subscription Plans page and generate your invoice.
4. Complete the payment using the instructions provided in the invoice email.
5. After payment, return to the Subscription Plans page and submit the payment confirmation form.

Once your payment has been verified, your subscription will be activated as soon as possible.

To ensure a safe, fair, and reliable experience for all users, BlackJoomla may update its Terms of Service and website policies from time to time.

By accessing or using BlackJoomla, you agree to comply with the latest version of these terms and policies.

We encourage you to review our Terms of Service and this FAQ page periodically to stay informed about any updates.

Yes. All extensions, templates, eBooks, tutorials, and other digital resources available on BlackJoomla are original and legally obtained from their respective developers or official sources.

For more than 10 years, all downloads have been repackaged using WinRAR and include a BlackJoomla archive comment for identification purposes. This process does not modify the original contents, source code, or functionality of the files.

You can download any available file included in your subscription. However, each subscription plan has a daily download limit ranging from 1 to 10 files per day, depending on the selected plan.

If you purchase ($3.99) a file individually (without a subscription), you may download that file up to two times within one year from the date of purchase. This also applies if the file is updated during that one-year period.

Please do not use IDM, IDA, or similar download managers that create multiple connections for a single download.

Also, please avoid using VPNs, proxies, or VPS services when downloading files.

- Do not use a VPN or proxy.
- Make sure JavaScript is enabled in your browser.
- Press CTRL + F5 to refresh the page.
- Use an up-to-date, standard browser.

You can submit a request for it. If possible, we will purchase the file and make it available for download on BlackJoomla.

You can use the Report button. (After logging in, you will see additional buttons, including the Report option.)

After logging in, you will see several buttons below the download box, such as Report, Follow, Add to List, and more.

Click on Follow and choose one of the following options:

1. Add updates to your Updates Feed (default option)
2. Receive email notifications (optional, enabled by default)

You can view your updates in the My Updates menu or receive them in your email inbox.

You can also follow updates via our RSS Feed or on social media:

If a user cheats, their account will be permanently deleted without warning.

The following actions will result in account removal:

• Downloading files from a single company (e.g., JoomShaper, SmartAddons, LT, MO, etc.) in a series
• Downloading newly released files in a series
• Downloading via VPN, proxy, or VPS
• Using multiple accounts for downloads

Users should behave normally on BlackJoomla.com, like a Joomla website designer—not like the administrator of BlackJoomla.com.

User activity is monitored daily by both software and staff. Suspicious accounts will be disabled for one week.

If a user shares or sells our files on other websites, their account will be blocked immediately, all points will be removed, and no refunds will be issued.

Accounts with fake information in the payment form will be deleted.

Uploading or sharing files that are broken, manipulated, or infected with a virus is strictly prohibited.

My website is non-profit. Can I get a discount on your subscription?

Yes. If your website is not primarily intended to make a profit (e.g., charities, mosques, churches, NGOs, etc.), please get in touch with us to discuss available discounts.

You can easily delete your account at any time.

Go to the Membership page and click on the Delete My Account link.

Yes. Discount codes are often listed on our website or shared through our social media channels.