Log in

Register




Shack HelpScout 2.0.7

(2 votes)
Help Scout is one of the most popular and user-friendly ways to provide customer support. With the Shack HelpScout extension, you can closely integrate Help Scout with Joomla.

 

Shack HelpScout enables you to display Help Scout forms and user conversations directly inside your Joomla site. Your users will never realize that their questions are being answered from inside Help Scout rather than Joomla

We have been happily using Shack HelpScout on Joomlashack for years to manage customer support.

Display Help Scout forms for customers

With Shack HelpScout, you can display a customizable form that allows your users to create conversations with your support team.

Show all the conversations for each user

Every logged-in user can see a personalized list of their conversations. On this list, they can see the status of every conversation and create replies.

Display customer information inside Help Scout

When you answer a question in HelpScout, you will see their account information in the Help Scout sidebar. Shack HelpScout can pull in all their key user details.

Easily connect with Help Scout

Connecting Shack HelpScout with Help Scout is a two-step process:

  • Create a Help Scout application.
  • Add your details to the Shack HelpScout extension.

 

Download

Login to Download -  Registration is Free in BlackJoomla but you should have points for download - FAQ

If after login, appears Warning (The security token did not match...) please refresh page and login again

Remember Me

 

Message

Before send Article, Video, contribution Please study FAQ

All of files compressed by WinRAR - use from Latest WinRAR before install

Password for all files:BlackJoomla.com

 

Additional Info

Image Gallery

View the embedded image gallery online at:
https://blackjoomla.com/shack-helpscout.html#sigProIdb1b2f987ab
More in this category: